Our Commitment to Your Safety

Updated Health, Hygiene, and Safety Policies at Louisville Natural Health

At Louisville Natural Health, your comfort and safety are our highest priorities. We maintain rigorous hygiene and cleanliness protocols to ensure a peaceful, clean, and supportive environment—whether you're visiting for acupuncture, bodywork, or a consultation.

These protocols reflect both our commitment to best practices in healthcare and the evolving standards recommended by public health officials.

Health & Wellness Guidelines

Screening & Symptom Awareness

If you are experiencing any symptoms of illness (fever, cough, shortness of breath, etc.), we ask that you please reschedule your appointment. Our team also self-monitors and will reschedule if they are unwell.

We reserve the right to reschedule an appointment if a patient shows signs of illness upon arrival.

Guests & Waiting Room

To ensure a peaceful space and protect the wellbeing of all patients, we ask that you do not bring guests or children to your appointment unless necessary or pre-approved.

Protective Measures & Cleanliness

Practitioner Hygiene & PPE

All practitioners wash and sanitize their hands before and after every session, and follow current CDC-recommended practices for healthcare providers. Masks are optional for both staff and patients and may be used at your preference.

Sanitized Treatment Rooms

Between every appointment, treatment rooms are thoroughly sanitized. Fresh linens are used for every client and laundered using hypoallergenic detergent and high temperatures. All surfaces, tools, and high-touch areas are cleaned and disinfected regularly throughout the day.

Contactless Checkout

We offer contactless payment and strongly recommend having a credit card or HSA/FSA card saved on file. Let us know if you require alternative arrangements.

Acupuncture & Herbal Safety

Acupuncture Protocol

All acupuncturists at LNHC are licensed and nationally board-certified. We use only sterile, single-use acupuncture needles, and follow Clean Needle Technique as required by national standards. Every acupuncture point is cleaned with alcohol prior to insertion, and all materials are disposed of properly after each treatment.

Chinese Herbal Medicine

Our herbalist formulates custom blends using high-quality, third-party tested herbs from trusted suppliers. We carefully consider herb-drug interactions and tailor each formula to your body’s needs, condition, and overall wellness goals.

Massage & Bodywork Safety

Our bodywork practitioners maintain the same high standard of hygiene. All massage tools, tables, and linens are sanitized between sessions. We maintain a peaceful and professional atmosphere where you can fully relax and feel supported throughout your treatment.

Staff Training & Licensure

All LNHC providers are licensed and board-certified in their fields, with advanced training in acupuncture, herbal medicine, massage therapy, and trauma-informed care. We are committed to continuing education and bringing you integrative, evidence-informed care rooted in compassion and clinical excellence.

If you have any questions about our safety procedures or would like to discuss accommodations before your appointment, please don’t hesitate to reach out.

📧 louisvillenaturalhealth@gmail.com
📍 7410 New LaGrange Rd, Louisville, KY 40222